Mrs B was in a recently-refurbished shop looking for some new flooring when she walked up a small ramp covered in some carpet remnant. This caused her to trip and fall, landing heavily on her left hand causing immediate pain in her wrist. After being helped to her feet our client noticed her wrist was swelling up. Her husband then took her to the Mater Hospital where she was sent for an x-ray.

The initial X-rays showed Mrs B had a fracture in her left wrist however further investigation was required to determine the extent of the injury. A cast was applied but in order to help resolve the issue manipulation was required with a small step in the joint still evident on inspection.

The following day Mrs B attended the fracture clinic at the Royal Victoria Hospital (RVH) and attended again one week later for open reduction and external fixation of her fracture which required an anaesthetic. Issues with her wrist continued and Mrs B had to attend further appointments at the RVH to review how the injury was improving as well as physiotherapy to aid recovery. Pain continued to bother her with day-to-day tasks such as peeling potatoes or filling a kettle causing her issues. In order to complete work around the house, Mrs B’s granddaughters had to assist with daily chores.

On being instructed Neil McGranaghan directed a letter of claim to the shop for onward transmission to their insurers. Correspondence alleged the incident arose from the shop’s negligence in failing to ensure the safety of visitors to the store. Neil’s priority was to ensure that Mrs B was fully compensated for her injuries and suffering. Compensation included special damages for monies paid to her granddaughters for helping with work around the house.

Settlement was reached without a need for Court Proceedings for the sum of £30,000 including special damages plus costs in Mrs B’s favour.

Following the successful conclusion of their claim our client commented as follows;

“I would recommend highly Neil as he kept me fully informed at all stages of my action and arranged all my medical examinations after a fall which caused a broken wrist. He obtained me a very good settlement in just 1 year. Thank you Neil very much.”

If you have been involved in a similar accident and would like to arrange a free consultation please contact us by phone on 02891 817715 or by email claims@boydricesolicitors.com

Boyd Rice Solicitors were instructed to act on behalf of Mr X in respect of a breach of data protection.

A Government Agency had previously sent Mr X correspondence regarding a Summons of Execution to what they had in their records as his home address. This address was where he had previously resided with his father. His father was able to read aspects of the letter due to the poor quality stationery within which it was sent. On discovering the proceedings taken against Mr X, there was a breakdown in their relationship as Mr X’s family had previously been unaware of the personal matters to which it referred. Given the personal nature of the contents, it is understandable that Mr X wished for the issues to be kept private. Mr X immediately reported to the agency that he had previously advised of his change of address and that he had believed their records had been updated to reflect this. He received a letter apologising for the error and an assurance that his address had been updated in the system to avoid any future errors, with the matter being investigated as a matter of urgency.

With Mr X already not satisfied with the Government Agency’s response, they mistakenly sent further correspondence to his father’s address regarding similar personal matters. Again, not opening the letter, his father was able to partially see the contents of the letter leading to a further breach of Mr X’s privacy. Due to our client’s father suffering from health issues including a heart condition, his wider family soon became aware of the personal proceedings as it was feared that proceedings related to his father’s property. This led to further distress for both Mr X’s father and Mr X, continuing to affect Mr X’s relationship with his family.

On receiving instruction from our client, Ben Wall directed a letter of claim alleging a breach of the rules governing data protection. Using wide-ranging and recent Legislation, Ben referred to both the European Convention on Human Rights (ECHR) and the General Data Protection Regulations (GDPR). Specifically citing the access to, processing and publication of confidential information concerning our client, Ben also highlighted the distress, anxiety and reputational damage Mr X had suffered. Given the stress this had caused Mr X and his father’s worsening health condition, Ben’s priority was to resolve the matter as soon as possible to ensure Mr X was not put through further undue stress and his family relationships were not further affected.

With Ben determined to ensure Mr X was suitably compensated, there was extensive communication both with our Client and the Government Agency involved. Court Proceedings were issued against the Government Agency but the case was settled with a day to spare in the sum of £750 plus costs.

Following the successful conclusion of their claim our client commented as follows;
“Ben called me shortly after my web enquiry and discussed the process in great detail to me. Everything was taken care off for me which helped greatly in very stressful circumstances.
Always make sure your data is handled correctly and if not contact Ben!”

If you have had a similiar issue and would like to arrange a free consultation please contact us by phone on 02891 817715 or by email claims@boydricesolicitors.com

Boyd Rice Solicitors were instructed to act on behalf of Mr F in relation to his injury claim.

Our client instructs that he was riding his pushbike along the Upper Newtownards Road close to Stormont when a van cut in front of him and he was unable to avoid colliding with it. He could not cycle his bike any further as the front wheel was buckled and the bike was left chained to a fence. Unfortunately, when our client returned to collect the bike a few days later it had been stolen.

Our client developed increasing pain in the lateral aspect of his right shoulder in the hours after the accident. Initially he took pain killers but as the pain did not settle he attended the Emergency department of the Ulster Hospital in Dundonald. X-rays taken of his right shoulder confirmed a fracture of his clavicle (collar bone). He was treated in a collar and cuff and advised to return to the Fracture Clinic.

Shortly after our client instructed Neil McGranaghan to pursue an injury claim against the van driver. A medical appointment was arranged in order to obtain a full understanding of the long term impact that this injury would have on our client. He is an avid cyclist and was keen to ensure that he could get back on his bike.

The insurance company of the van driver were unable to get in contact with driver and delayed in accepting liability. On that basis, Court proceedings were issued to ensure that our client’s claim was brought to conclusion as quickly as possible.

The Solicitor appointed by the van driver’s insurer indicated at an early stage that the insurance company would now deal with the claim and a joint consultation followed quickly thereafter. Thankfully our client’s collarbone was healing well and early discussions proved successful. Settlement was achieved in the sum of £15,000 which included £300 in respect of our client’s stolen push bike.

Following the successful conclusion of his claim our client commented as follows;

“My visit to the Boyd Rice website was the best decision that I have made in a long time. My case was dealt with utmost professionalism and the conclusion was reached very quickly. I can’t thank those involved enough and would (and have) recommended Boyd Rice to anyone in a similar situation. Thank you all so very much.”

If you have been involved in a similar accident on your bike and would like to arrange a free consultation please contact us by phone on 02891 817715 or by email claims@boydricesolicitors.com.

Boyd Rice Solicitors were instructed to act on behalf of Ms C in relation to her injury claim arising from a road traffic accident.

Our client was the driver of a vehicle which was stationary at a road block when her vehicle was hit with considerable force on the rear by another vehicle and was pushed into the vehicle in front.

She attended the Ulster Hospital in Dundonald and also her GP with complaints in relation to pain in her neck, back and wrist. A scaphoid fracture was suspected and she was placed in a futoro splint. She also developed pain in her leg.

Clearly our client was seriously injured in the accident and it was important to get a full understanding of her injuries before taking all relevant steps to ensure that she received proper compensation for the injuries together with recovery of the costs of any additional medical treatment required.

In addition, our client required 3 weeks off work and we were asked by her insurance company to recover all wages advanced to her during that time.

Court proceedings were issued on our client’s behalf and the case resolved without the need to attend Court. Our client received the sum of £6390.36 which included the cost of 7 sessions of acupuncture. We also recovered a sum in respect of our client’s wages for her employer.

Following the successful conclusion of their claim our client commented as follows;

“I contacted my insurer the day after the accident and was told so many conflicting pieces of information  regarding the process to be taken after an accident.  At one point, my insurer even told me I would not receive any monies towards my vehicle due to the nature of my policy. It was extremely overwhelming and difficult to process after the nature of the accident. I decided to call Boyd Rice Solicitors as they had so many positive online reviews. After a 5 minute phone call with Neil, all this stress was lifted of my shoulders and I felt extremely confident I was in the best of hands. Neil kept in regular contact with me and never failed to answer any queries I had. I really cannot begin to thank Boyd Rice Solicitors enough, as they helped take an extremely stressful scenario and turn it in to something that I could genuinely forget about, allowing me to focus on the physical recovery after the accident.   I have since, and will continue to highly recommend Boyd Rice Solicitors and not just for personal injury purposes.”

If you have been involved in a similar accident and would like to arrange a free consultation please contact us by phone on 02891 817715 or by email claims@boydricesolicitors.com

Boyd Rice Solicitors were instructed to act on behalf of Mrs O in relation to her personal injury claim. Our client instructed that she was the driver of a vehicle which was hit on the passenger side by a vehicle emerging from a side road on High Street, Donaghadee.

Our client was able to get out of her vehicle, she was in shock and not initially aware of pain. The Police and Ambulance Services were not required to attend the scene and insurance details were exchanged at the scene.

Our client suffered a soft tissue injury to her neck as a result of the road traffic collision. She did not attend hospital or her GP rather choosing to self-medicate with ice packs and anti-inflammatory medication. Thankfully she made a quick recovery.

An early admission of liability was obtained from the other driver’s insurer. Court proceedings were not required in this case and it resolved in our client’s favour in the sum of £3,000 plus costs.

Following the successful conclusion of her claim our client commented as follows;

“Fantastic service, was kept informed all the way. Neil was so helpful.”

Boyd Rice Solicitors have a  road traffic accident claims team who will ensure that you obtain maximum compensation for your injuries. If you have been involved in a road traffic accident and would like advice, please contact us by phone on 02891 817715 or by email claims@boydricesolicitors.com