How do you support clients who are making a road traffic accident claim?

We obtain and collate all the evidence required for the claim and can deal with your insurer so you don’t have to. Bringing a claim can be a complicated and stressful process. We support our clients by dealing with any stress that may arise during the claim by gathering evidence, fighting a liability dispute and recovering any out of pocket expenses. This means our clients can focus on their recovery.

Are there any time limits on making a road traffic accident claim?

The time limit or limitation period is 3 years from the date of accident but we would advise you to bring the claim at the earliest opportunity.  Delay can damage your case as there may be extensive liability investigations required and the longer you wait before speaking to us, the harder it may be to prove that someone else was at fault for your accident.

Am I entitled to be compensated for psychological distress arising from my accident?

Yes, it is very common for individuals who have sustained a physical injury from an accident to then develop psychiatric injury such as an adjustment disorder or depression. In order to determine the extent of your psychological injury we will arrange for you to be examined by a Consultant Psychiatrist.

What details do I need to record at the scene of the accident?

We would advise you to record details of the other driver (name and address) and the other driver’s vehicle registration. Also, record the contact details for any independent witnesses.

Can I claim from a friend or family member if I was a passenger in their car and they caused the accident?

Yes. We will guide you in respect of the sensitivities around claiming against your friend or family.

Can you arrange for my vehicle to be repaired and for me to get a replacement vehicle?

Yes, we can as long as you speak to us before your own insurance company. We advise you to call us as soon as practically possible after your accident occurs.

Do I need to report the accident to my insurance company?

We suggest that the first call you make is to us in order to discuss the accident circumstances and decide on the best way forward.